A little help with the paperwork

Plain-English guides for shop owners

Start with the question on your mind. Read at your own pace, then talk to us if you would like help with your shop’s paperwork.

How to read your card statement

Find the charges behind the headline card rate, from authorisation fees to terminal rental.

Understand end dates, notice, out-of-contract rates and supplier objections before your shop renews.

Understand card-sales repayments, total cost and the questions to ask before considering business funding.